The Toyota way to service excellence : lean transformation in service organizations / Jeffrey K. Liker, Karyn Ross.
2017
005.41 L554 [2022-12-2300283719]
On loan from United Nations Library - Vienna, due 19. Dec 2023
Items
Details
Title
The Toyota way to service excellence : lean transformation in service organizations / Jeffrey K. Liker, Karyn Ross.
Language
English
Description
xxviii, 419 pages : illustrations ; 24 cm
ISBN
9781259641107 (hardcover : acid-free paper)
1259641104 (hardcover : acid-free paper)
9781259641114 (ebook)
1259641104 (hardcover : acid-free paper)
9781259641114 (ebook)
Bibliography, etc. Note
Includes bibliographical references (pages 401-405) and index.
Call Number
005.41 L554 [2022-12-2300283719]
Record Appears in
Published
New York : McGraw-Hill Education, [2017]
Item Details
Location
SDU
Call Number
005.41 L554 [2022-12-2300283719]