NLP at work : Neuro Linguistic Programming : the difference that makes a difference in business / Sue Knight.

1- What is NLP? / PART I: The Elements of NLP / NEURO / 2- Thinking Patterns / 3- Filters on your world / 4- Thinking with your body / LINGUISTIC / 5- Enriched communication / 6- Precision Questions / 7- Hypnotic Language / 8- Methaphor: The Key to the Unconcious Mind / 9- Metamessages / PROGRAMMING / 10- Modeling / 11- Strategies for Successful Living /

PART II: Model Yourself with NLP / 12- Tap into your Inner Potential: Anchoring / 13- Align Yourself: Neurological Levels of Change / 14- Write Your Own Lifescript: Beliefs of Excellence / 15- Achieve What You Really Want: Well-Formed Outcomes / PART III: Lead with NLP / 16- Develop a Climate of Trust: Rapport / 17- Negotiate Your Way through Life: Perceptual Positions / 18- Resolving Conflict: Parts Integration / 19- Giving and Recieving Feedback / 20- High Performance Coaching.